I work with people to discover the hidden opportunities in their products or services, so we can create better worlds together
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About
Phil is a tenacious and creative design leader that brings an unorthodox sensibility to the delivery of successful customer experience and innovation programs. Learn more
Writing
Created | Name | Excerpt |
|---|---|---|
May 5, 2021 | Reflecting on this experience led me down the path of asking what could be designed to help people plan the last stage of their life. | |
February 2, 2021 | If a person has an Ikigai, could a product (or service) have an Ikigai as well based upon what human needs it fulfils and the value it creates? | |
January 14, 2021 | What are the foundational building blocks of a service, that would work across different industries? | |
March 12, 2020 | Getting older is hard. Against the backdrop of an ageist society that labels you burdensome and irrelevant | |
March 5, 2020 | Always keep an open mind when talking to your customers. Don’t try and look for information that confirms your previous assumptions aka the dreaded ‘Confirmation Bias’. | |
February 14, 2020 | Throughout history people have used walls to share stories about their culture, traditions and to make sense of the world around them |
Contact
@phillew
If you’d like to quickly connect, the best place is on Linked In
hello@plew.com.au
If you have any questions, or just would like to chat about service design